New Purchase Questions?

Look for a water softener? Be sure to view our Choose The Right Water Softener page. 

New Sales Questions on any product listed on our website

Fill out the form on this page or call (847) 462-9000 and press number 1 to speak with our sales team. If you receive our voice mail, we’re currently on another line helping customers and we ask that you leave a message so we can return your call. We will call you back in the order your call was received the same day.

For any questions relating to a past order

This includes setting up your softener (programming, etc.) or product that is not listed on our site. To speak to technical support, please fill out the form on our Support page or call (847) 462-9000 and press number 2.

We appreciate your understanding and have dedicated teams trained to help each type of customer.


By filling out the form below, it will help us get back to you with a more accurate, quicker reply. Your information is private and is never used to send you any marketing unless you request an email reply.