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Our COVID-19 Response and Commitment

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Our COVID-19 Response and Commitment

Mar 21st 2020

Our Valued Customers,

The employees of Discount Water Softeners, Inc extend to each of you our thoughts for continued good health and safety as the Coronavirus (COVID-19) crisis continues. Our ability to provide valuable water treatment and purification services remains uninterrupted. We will continue providing water treatment, filtering and purification equipment and services within accordance of all national, state, and local directives.

Social awareness:

Our mission remains water safety, protection of the environment, public health, and peace of mind for our customers. Additionally, we are encouraging you to observe recommended practices like effective hand washing and social distancing to prevent the spread of the virus.

Working with Our Suppliers:

We are monitoring our critical supply chain partners to assure materials are available. Our transportation partners, U.P.S., FedEx, and the US Postal Service, currently are providing regular essential deliveries.

Customer Support and Sales:

We remain available to respond to all your concerns about the proper treatment and safety of your drinking water. Do not hesitate to contact our sales and customer support representatives with any concerns about your water or receiving your equipment. Our representatives are available 8:30am and 4:30pm CST Monday through Friday at support@discountwatersofteners.com and 847-462-9000. You may experience some changes to our technical support as our support personnel will be working remotely and returning calls may be limited. We will also be restricting clients from entering our facility.

http://www.wqa.org/resources/coronavirus/open-letter