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How Does SoftSorb Work?

Why buy a SoftSorb Salt Free Water Conditioner system and how does the SoftSorb system work?
What does a SoftSorb Salt Free Water Softener have that the other FilterSorb SP based systems don’t?

SoftSorb uses a media called Filtersorb SP developed by CWG. The salt less resin media works with a ceramic catalytic surface that eliminates the need for salt regeneration. As a result, significantly lower overall costs to operate, low maintenance, and healthier water for your family. Not to mention the added benefit of not negatively impacting the environment. SoftSorb systems have zero harmful discharge in the environment so Go Green!

With SoftSorb using Filtersorb SP, once hard water contact occurs on the surface of the media in the water conditioner you have the formation of Nano calcium crystals. These calcium crystals are now out of solution, heat resistant, and cannot attach to any surface in the service water stream. This applies to pipes, machinery surfaces, RO membranes, and food service equipment. This catalytic reaction works with cold as well as hot water. The formation of Nano sized calcium crystals are rinsed away from the water conditioner by the water flow going to service.

The calcium crystals which are rinsed away by the service water flow can not attach to any surfaces. The calcium crystals that have been formed and are flowing through the water stream binds additional deposits of calcium and therefore breaks down the grid structure of the calcium deposits inside of old pipes and equipment that have calcium formed before using the salt less resin. The result is that even after a short time old calcium deposits in the service line are removed. The process continues until the surface of the pipes and machinery is free from deposits.

The Nano crystals having removed the old calcium deposits in the water stream pipes and equipment now form a protective 30-80 micron thick corrosion preventing layer inside the pipes and equipment. This layer forms because of the reaction of the Nano surface of the calcium crystal and the metallic surface of the inside of pipes and equipment in contact with the calcium crystals in the service line. This process is comparable to the green layer of verdigris on a copper roof. As soon as the protective layer is formed it can no longer grow bigger, but it creates complete protection.

The SoftSorb Salt Free Water Softener systems are the first salt free based water softeners to use a chlorine removing prefilter. Removing unwanted chlorine helps keep skin and hair soft without drying your skin. Chlorine will no longer be able to be absorbed through the skin causing numerous health problems.

What is the difference in softening with ion exchange salt based units and SoftSorb systems?

Ion exchange resins remove Ca and Mg ions from water and replace these with sodium ions.
Salt based water softening systems require water for backwashing and salt for regeneration. The increased sodium content of the water is a concern to more and more government official as well as people on highly restricted salt diets. Water for backwashing and the cost for salt can exceed $200 each year. Control heads, as required for salt based systems, must be maintained which is an additional ongoing maintenance cost.
In the SoftSorb system the water hardness is transformed into firm non soluble crystals and not removed. The crystals are transformed out of solution. The crystal can not attach to pipes or appliances. There is no need for regeneration or backwash of the media because the SoftSorb system works like a catalyst.
The SoftSorb system does not use salt and therefore does not add sodium to the water. It requires only a simple in and out control head that is utilized in a upflow design with no water needed for backwashing and no salt for regeneration. Results- no additional costs for salt, no costs for excessive backwashing water, no service calls ever!

Is the water that is treated by the SoftSorb system calcium and magnesium free? How does water flow through the system? How is the temporary hardness changed? What system is being used to change the temporary hardness to a sub micron Nano crystal?

The SoftSorb system is not a traditional water softener system. The SoftSorb system does not remove the hardness nor does it ion exchange sodium for the hardness like a traditional water softener. The SoftSorb system water softening system contains a “catalyst” media called Filtersorb SP in that crystallizes ions on the surface of the media bead. The inlet water flow in a SoftSorb system system is always an upflow system that flows from the bottom up in the filter housing. The media in the SoftSorb system always stays in a loose and suspended state when the water is flowing up ward in the tank. The media is in constant motion during flow of the water and does not filter the water. All the dissolved hardness that enters the SoftSorb system is pulled out of solution by forming crystals on th Filtersorb SP resin surface. The calcium and magnesium particles attach to the resin media for a short time until they reach a Nano sized sub micron particle size that will then break free from the media and continue on back in the water flow. The Nano crystals cannot attach to any heat transfer surfaces or prevent soap from lathering. CWG, the manufacturer of Filtersorb SP claims that the use of Filtersorb SP media provides about 80-85% of the soap lathering benefits that a traditional salt based water softener provides.

Can I replace a traditional salt based water softener system with a SoftSorb system and what is the difference will I see?

Yes, you can remove a traditional salt based water softener and replace with a SoftSorb system. You will experience a difference with the new SoftSorb system. You will not feel that slippery feeling when using soap on your skin that you had with the traditional salt based water softener. You will have some real advantages with the SoftSorb systems like up to 50% less soap usage, cleaner softer laundry and salt free water supply.

One important thing to remember with early use of the SoftSorb system is that water hardness could remain for a short time. Hardness that was previously built up in pipes and on heat transfer areas will initially be re-dissolved back into the water with a SoftSorb system for up to 120 days After all the hardness build up is removed you can be assured that you will see all of the advantages of soft water without all the hardness, salt, maintenance, and headaches.

Is a backwashing control valve necessary or does the system operate without the need for backwashing?

Because the Filtersorb SP media is continually in motion during flow with the up flow design during service, no particles are caught up in the media and backwashing is not required. Basically the media is always in backwash during service because it is always suspended in the water. A traditional backwashing valve is not used with a SoftSorb system. 4-6 hours of rest is all that is required at night for the Filtersorb SP media to perform at optimal performance.

Do bacteria or microorganisms accumulate in the SoftSorb system or will it ever need disinfection?

No.The FilterSorb SP media does not have filtration effects. Always keep in mind the media is always in a free flowing up flow to service and suspended in the water when in service.

How does the Filtersorb SP media regenerate itself?

The Filtersorb SP media in our SoftSorb systems only requires time to rest for proper performance. To achieve top performance it is recommended that the media rests a minimum of 4-6 hours per day. This is not typically a problem in a residential installation. In commercial application running 24 hours a day you will need to design and alternate two tank system that will allow one of the filters to rest while one of the filters is in service. Please call us if you need assistance designing a commercial system.

Can the Filtersorb SP media get fouled?

Hydrogen sulfide and oil in the water can foul the Filtersorb SP media.

What is the maximum operating temperature of the Filtersorb media?

The Filtersorb SP media cannot exceed 120° C (248° F) This is not the limiting factor in the system regarding temperature.

What is the minimum operating temperature of the Filtersorb SP media?

The Filtersorb SP media can be exposed to water temperatures as low as 38° F. THE FILTERSORB SP MEDIA MUST NOT FREEZE.

What is the pH range of the Filtersorb SP media?

The Filtersord SP media will perform within the range of of 6 to 9 pH. It has performed as low as 5.6. When dealing with lower pH waters, it is recommended that the pH of water be adjusted to lower corrosion problems.

What is the life span of the Filtersorb SP media?

The Filtersorb SP media is designed to perform for 5 years or more. After five years the performance should be monitored for performance or simply replaced.

What special precautions do I need to take when I start up the SoftSorb system for the first time and put it into service?

We always recommend that you soak the media for 40 minutes before starting up. This assures that the media is properly saturated with and will not accumulate at the top of the housing and cause problems when filled with water. The system comes standard with an upper basket to prevent and loss of the media down the drain.

How can I be sure the system is actually working? What tests can be run to test that the system is working?

For a home owner the best and most convincing results are using two frying pans. You put the two pans on the stove. One filled with untreated water the other with SoftSorb treated water. As the water boils the untreated water will develop a hard scale build up on the sides or the pan. The SoftSorb treated water will have no hardness scale build up. You will see hardness crystals in the bottom of the pan as the last of the water is boiled off. The crystals that remain are easily removed by simply wiping the pan. These crystals are not attached to the pan at all. If you have visible scale build up on heat transfer areas or fixtures that see regular water flow, you will slowly start to see the scale build up disappear.